Author Topic: Epson scanner communication error  (Read 9812 times)

Offline cool4cats

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Epson scanner communication error
« on: November 15, 2017, 09:22:35 PM »
Please can someone help me before I throw my printer/scanner out of the window!
I'm getting the following pop-up message when I try to use the scan facility on my Epson SX130 printer/scanner: 'Cannot communicate with scanner'. I've tried re-installing both the printer and scanner drivers, no joy. I've checked my firewall to if it's been added as an exception, all OK there. I've changed the USB cable - again no joy. I can't understand why it has worked fine before, but suddenly I get this message. I have Windows 7 installed on my computer.
Any helped will be much appreciated.
Thanks.

Offline MikaelaArsenault

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Re: Epson scanner communication error
« Reply #1 on: November 15, 2017, 10:55:35 PM »
Please can someone help me before I throw my printer/scanner out of the window!
I'm getting the following pop-up message when I try to use the scan facility on my Epson SX130 printer/scanner: 'Cannot communicate with scanner'. I've tried re-installing both the printer and scanner drivers, no joy. I've checked my firewall to if it's been added as an exception, all OK there. I've changed the USB cable - again no joy. I can't understand why it has worked fine before, but suddenly I get this message. I have Windows 7 installed on my computer.
Any helped will be much appreciated.
Thanks.

Maybe it's your computer.

Offline Bambo

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Epson scanner communication error
« Reply #2 on: November 16, 2017, 01:07:51 AM »
Rebooting the computer doesnt then allow commnications??? (After you install it all)

Hmmmmmmmm

Offline cool4cats

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Re: Epson scanner communication error
« Reply #3 on: November 16, 2017, 11:35:25 AM »
Rebooting makes no difference at all, it's weird but I've discovered lots of people have had the same problem but so far I haven't come across a solution.

It's strange that the printer works but not the scanner.

Offline Bambo

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Epson scanner communication error
« Reply #4 on: November 16, 2017, 11:30:58 PM »
Hmmmmm Does the computer recognise the scanner @ all when you plug it in buddy?